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SECTOR

Description

CUSTOMER RESEARCH

DigitalInk is perfect for gathering customer feedback / research in the field.

- Standard form processing (via regular DigitalInk)
- Customer Questionnaire Research (DI2 is a web-based tool for questionnaire work)

ENGINEERING

Many engineering clients utilise DigitalInk to improve their service levels and also to optimise how they service their clients:

- Immediate return of Job Sheets
- Engineer performance tracking (each Job Sheet will have a date & time on it)
- Real-time part re-ordering
- Automatic test certificates (NICEIC / PAT test logs / Other Engineering Accreditations)
- Van inspection reporting

FIRE SAFETY

DigitalInk is perfect for reporting on safety equipment installation, testing or general risk assessment work:

- Automated fire safety inspection results
- Safety equipment testing
- Risk assesment audits / contingency planning
- Home safety inspection reports
- Asset register services

HEALTH CARE

Consultants and General Practitioners are notorious for hand writing everything and DigitalInk has had a warm reception in the medical field. Applications have included:

- Automated capture of treatment notes
- Automatic upload of patient information to medcare information systems
- Assessment of medical condition within the Medico-Legal field
- Efficient note taking within the physiotherapy field

LEGAL

Hand written legal notes can be converted into case file entries in an instant with the DigitalInk pen and this has proved to be a very popular solution within larger legal practices where information sharing can prove difficult over multiple sites.

EDUCATION

DigitalInk has been proven in the field of education across a varied number of key applications:

- Automated attendance registers
- Automated multi-choice testing and automatic result consolidation
- Observational examination scoring (i.e. aptitude testing / dance exams)

HOME IMPROVEMENT

DigitalInk has been a long-standing partner to some of the biggest names in the home improvement sector providing various time-saving / service improvement features:

- Automated client quotations
- Real-time return of design drawings from the sales appointment to head-office
- Detailed measurement capture and 100% accurate communication
- Communication of material choices including client sign-off

SALES

One of the most successful sectors for DigitalInk has been Sales. The solution is able to return real-time documentation that includes 100% legible client-signatures, PO Numbers etc. to allow sales to be progressed quickly and easily. Key areas:

- Automated order capture and return to head-office (circa 15 seconds)
- Client sign-off of critical orders
- Provision of detailed order items in real-time
- Communication of any special instructions relating to the order, site of delivery etc